FREQUENTLY ASKED QUESTIONS

  • We believe you should have choices, and choosing aftercare for your pet is a very personal decision. Many people are uncomfortable with the concept of using a flame or a fire-based method and prefer Aquamation because it simply accelerates what would have occurred in natural burial. Additionally, many appreciate the reduced environmental impact.

  • Many pet owners find comfort in Aquamation's gentle, natural process. It can help to relieve the sadness of loss by knowing that your pet's remains will be handled in an environmentally respectful and compassionate manner.

  • Our top priority is to ensure that each pet gets back to its family. We are pet parents ourselves, and we understand how important it is to trust anyone who treats your loved ones. We use the same metal disc tracking system used in human facilities to assure your pet's identification throughout the process.

    This unique identification accompanies your pet from start to finish and is checked and re-checked several times, beginning at pick-up and ending when they are returned to you. The same metal disc is returned, together with your pet's ashes.

    The steel ID tags and a stringent chain of custody guarantee the return of your pet's — and only your pet's — Aquamated ashes.

  • We lovingly return to the earth all pet ashes from communal Aquamations through scattering by a member of our staff.

  • For some things, yes. Aquamation is simply an acceleration of Mother Nature's process, so only 100% organic materials, such as special food treats and flowers, can be included in the process. Non-natural materials, such as rubber and polyester, cannot be aquamated.

    We are happy to keep toys or blankets with your pet until they are Aquamated. We will then return them to you or donate them if you like. Toys or parts of a beloved blanket can also be placed in the urn. 

  • The remains from your pet can be used in the same way as human remains. Here are just some of the many options:

    • Scatter

    • Grow a Tree memorial 

    • Burial

    • Water burial

    • Keep them in the home

    • Grow a Bonsai Tree or houseplant

    • Include in a glass piece

    • Include in jewelry

    • Memory stones

    • Memorial portrait

    • Vinyl record

    • Launch into space

    • Include in a firework

    • Get a tattoo

  • During flame and water cremation, one or more bones are left intact and firm enough to be preserved. However, the bones will remain delicate and must be handled and preserved with care.

    The strength of a pet's bones, as well as the likelihood of saving a bone, are heavily influenced by its age and health. Older pets' bones are far more fragile than younger ones.

    Please let us know when you finalize your order, and we will do our best to recover a bone for you before processing the remainder of the cremains.

  • Absolutely, we would be honored to assist you. Most likely, your veterinarian is unaware of our services or has a contract with another organization that does flame cremation. Nonetheless, you have a choice, and you can inform your veterinarian that you have selected us to provide Aquamation services for your deceased loved one. Most veterinary hospitals are willing to assist you with your desired after-care arrangements, but sometimes you will need to ask if you want to know all of your options.

  • Congratulations on wanting to honor pets while reducing the impact on the environment. We would be pleased to add you to our network of partner providers, offering your clients another option. Please reach out to us directly for additional information.

  • The standard method for establishing urn size is that for every pound of your pet's total weight, one cubic inch (LxWxH) is required, plus an additional 10 cubic inches for good measure.

    For example, if your pet weighs 100 pounds, you will need an urn with a volume of 110 cubic inches or more.

    You can also wait until you receive your pet's remains to be absolutely certain.

  • The term "green funeral" or "green burial" refers to any method of funeral service technology that encourages natural decomposition rather than the use of non-biodegradable materials.

  • There is! Though not as widely available to humans as it is pets yet, it is growing into a more popular option, along with human composting and natural burial.

    For human Aquamation in Colorado, Be A Tree Cremation in Denver offers these services.

  • Having been in this exact situation ourselves, we understand how sad and traumatizing this situation can be. Take your time saying goodbye. If possible, contact a friend or family member who can provide emotional support and assist you in handling your pet. If outside of our regular business hours, you can safely keep the body at home for up to 24 hours as long as it is kept cool and dry (or 48 hours in a refrigerator or freezer).

    One of the first changes you may notice is the release of body fluids. This is completely normal and occurs when a pet's body relaxes. To prepare for this, consider placing some potty pads under your pet's back end and head. If potty pads are not available, towels or paper towels will also work.

    If stiffness hasn't set in yet, we suggest adjusting them into a comfortable position similar to that of sleeping. Tuck their legs in as close to their body as possible, and gently place their head in a comfortable, neutral position. Once there, we recommend wrapping them in a towel or blanket. Wrapping them up will help keep their body in position.

    If you feel comfortable doing so, you might want to move your pet to a separate area where the odor won't affect you as much. This should be a cool, dark, and dry environment. It is not recommended to keep your pet outdoors or in a heated setting

    You can use ice packs to keep them stable and reduce odor. Ice packs can also help keep your pet stable if you wish to hold a home viewing with friends and family. When preparing them to be picked up or delivered to us, you may wrap them in a towel, their favorite blanket, or whatever is most comfortable for you.

General
Questions

  • Absolutely!  We value transparency and encourage people to take a deeper interest in what is happening with their cherished pet. 

    To ensure the privacy of all clients, we ask that you schedule a time to visit us.

  • Anyone! You have options with your pet's aftercare. You can use our services even if your veterinarian is not one of our partner vets.

  • Not at this time, but please see our list of local providers who can help under our Resources page.

  • We provide the following additional support services free of charge:

    • Access to our private memorial room 

    • Pre-planning consultation 

    • Assistance in selecting services and memorialization alternatives

    • Coordination with all veterinarian providers

  • We are pleased to provide discounted services for animals that serve the community.

Our
Business

  • When it comes to after-life care, many people simply believe that there are only two options: burial or flame cremation. While Aquamation uses technology dating back to 1888, an updated system was developed in 2005, and the process became more widely used in hospitals and universities with donated body programs. In 2011, it started being used in the funeral industry. As people become more aware of its benefits, demand for the service is expected to increase, with more facilities offering it as a greener and more eco-friendly option.

  • Any pet up to 400 pounds.  Aquamation produces 20%-30% more remains and is very gentle, which is especially significant for smaller pets such as exotics, fish, and birds, among others.

  • Due to the gentle nature and low pressure process, our aquamation services take slightly longer than traditional cremation. The Aquamation cycle takes 20 to 23 hours.  The bone and ash need to dry for an additional 1-2 days.

    Because we strive to be as environmentally careful as possible, we don’t run cycles every day; it can take 7-10 days to receive your pet back

  • There are no emissions and no contribution to greenhouse gasses with Aquamation.

  • The water used for the process and the clean rinse after is equal to about 2-3 pet baths.

  • The water is returned to the ecosystem through the local drainage system, which cleans it before recycling it to the soil. The pH balanced, mineral-rich water is especially beneficial for the sanitation system.  It can also be collected and reused as a highly nutrient fertIlizer.

  • The final solution is composed of 96% water and 4% amino acids, sugars, nutrients, salts, and soaps. There is no leftover DNA or RNA, and the solution is free of pathogens and drugs, even chemotherapeutic drugs.

  • The process uses a mix of 95% water and 5% alkali (potassium hydroxide). The same alkali is also used in common cosmetic products, body washes, shaving creams and even food preparation. At the end of the process, the chemical has been completely consumed, neutralized and no longer remains in the water solution.

  • Not at all.

    That being said, a cremation garden where hundreds of people's ashes are scattered, can be a difficult environment for plants to grow in. Families that wish to use the ashes as part of a potting soil can do so as long as the soil is properly prepared. Diluting calcium phosphate ashes with potting soil and a pH balancer to fit your region and plant type makes the ashes more useful to the plant.

  • Your pet's ashes are 100% safe to handle and can be divided amongst family members, moved into a different vessel, or scattered at your discretion. The ash that is returned to the family is simply calcium phosphate (bone).

  • Yes, we accept animals with medical or surgical implants, such as metal screws from an injury. Our process has no effect on metal, which will be recycled or returned to you if requested.

Alkaline
Hydrolysis